"that doesn't seem right" sign in error

If you're trying to sign in and you keep getting an error “that doesn't seem right" error message - that means that either your username or password is incorrect.
  1. On the sign in screen, tap FORGOT SOMETHING > FORGOT USERNAME to make sure you are using the right username. 
  2. If your username is correct and your password is not working, you should reset your password.
  3. If you have a different phone number now then when you signed up, you will not be able to recover your username and are LOCKED OUT 
If everything is correct, the app might be experiencing a server issue and won't let you log in at this moment. You should try again later. If you're still having trouble, you can contact us and say: 
"I am getting the 'that doesn't seem right error message', but my username and password are correct"