Password isn't allowed error

This is usually due to miscommunication with the server, and can usually be resolved by simply trying again later after server communication is restored. 

You can also try switching your mobile device from WIFI to a data network, or from a data network to WIFI and trying again. 

You can also try uninstalling and reinstalling the app on your phone. 

If the app is still not accepting your password, write to us with your info and we will try to help!